What is Employee Engagement?

You can’t buy a bucket of engagement, but you know it when you see it. Here’s a great example. There’s a brand new tea shop that opened up a mile away from my house. But when we walked in for the first time, my friend and I, there was this immense wall of different types…

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What makes a successful organization?

What makes up a successful organization? When you think of a successful organization, what are the words that come to mind? Good strategy? Top notch performance? Creative marketing? Happy customers? Innovative products and services? All of these things – strategy, performance, marketing, customer service, innovation – are just the tip of the organizational iceberg. These…

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